Scopus Indexed Paper

Paper Details


Title
Effects of Cognitive Ability, Trust and Time-Saving: Predicting Further Amelioration and Successive Usage of E-ticketing with TAM, TPB and Cognitive Frameworks
Abstract
Prior research was perused the technology usage on limited factors; our aim is to investigate factor to adumbrate e-ticketing systems accuracy with further improvement and successive usage in the context of Bangladesh. To do so, we designed a research model with the integration of Technology Acceptance Model (TAM), Theory Planned Behaviour (TPB), trust theory, time-saving theory and cognitive framework. Survey data were amassed from the different profession of consumers who are using e-ticketing system; 145 valid data were tested the research model to find structural relationship and hypothesis result by using Partial Least Squares (PLS). Cognitive ability has a significant impact on time-saving and trust to purchase the ticket on Internet, while a wispy impact has cited between cognitive ability and perceived usefulness. In addition, trust has positively influenced on attitude towards of buying an online ticket, and time-saving has a positive relationship with TAM. Moreover, the study assists e-ticketing authorities and individual consumer to understand which factor gradually affects the progressive usage of e-ticketing.
Keywords
Cognitive ability, Trust, Time-saving, E-ticketing, E-commerce
Authors
Rifat Hossain, S. M. Hasan Mahmud, Md. Altab Hossin, Touhid Bhuiyan, Yin Xiao Hua
Phone
Journal or Conference Name
Lecture Notes in Networks and Systems
Publish Year
2019
Indexing
Scopus