Scopus Indexed Publications
Paper Details
- Title
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Utilization of Knowledge Management as Business Resilience Strategy for Microentrepreneurs in Post-COVID-19 Economy
- Author
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Nurul Mohammad Zayed,
- Email
-
- Abstract
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The COVID-19 outbreak affected the smooth operations
of microentrepreneurs across the globe, including those in the Nigerian
hospitality industry. However, it was discovered that the majority of
microentrepreneurs were unable to utilize knowledge management to
improve the resilience capacity of their businesses. It was this
evidence that this study investigated regarding the effect of knowledge
management on the business resilience of microentrepreneurs in Nigeria. A
cross-sectional survey was used with a purposive sampling technique.
This study found that knowledge management has a significant effect on
the business resilience of microentrepreneurs. A sample size of 3018 was
determined from the sample frame of 1520. This study concludes that
knowledge management measured in terms of knowledge acquisition,
knowledge storage, knowledge sharing and knowledge utilization has a
significant effect on the business resilience of microentrepreneurs. One
of the implications of this study is that microentrepreneurs should
incorporate their experiences gathered during the COVID-19 era to
strengthen the resilience of their businesses in the post-COVID-19 work
economy.
- Keywords
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post-COVID-19; microentrepreneurs; knowledge management; business resilience; human capital
- Journal or Conference Name
- Sustainability (Switzerland)
- Publication Year
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2022
- Indexing
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scopus