Scopus Indexed Publications

Paper Details


Title
Ethical AI for Sustainable Brand Trust: Safeguarding Consumer Data in Marketing Ecosystems

Author
, Sharmin Jahan,

Email

Abstract

This chapter takes a closer look at how ethical AI practices can help brands build and keep genuine trust in today's marketing world. As AI tools are being used more and more to make marketing personal, worries about data misuse, bias in algorithms, and constant surveillance have been getting louder. The chapter talks about why things like clear data governance, openness, proper consent, and making AI explainable are not just technical steps but also key to keeping brand authenticity over time. Rules such as GDPR and CCPA are discussed not only as legal boxes to tick, but also as ways to show customers that a brand takes their trust seriously. A few real examples are brought in to show what can go wrong when ethics are ignored. On the other hand, new privacy-focused technologies and more inclusive design approaches are presented as ways to balance innovation with people's rights. Overall, the argument is made that treating data carefully through ethical AI is not just good practice—it's essential for credibility, inclusivity, and keeping a brand relevant in a tough digital market.


Keywords

Journal or Conference Name
Sustainable and Inclusive Practices for Building Authentic Brands

Publication Year
2026

Indexing
scopus